What Is The Difference Between A Captive Agent and An Independent Agent

Agent Value

The Two Most Common Types of Insurance Agents

There are different kinds of insurance agents and the type you choose can have an impact on your overall experience as a policyholder.

Captive Agent – Captive insurance agents are restricted to offering only one company’s insurance products. In addition, captive agents may also be required to sell other products from that company, such as annuities and investment plans. While these agents may be knowledgeable about their products and offer good products, they are limited in terms of what they can offer you.

Independent Agent – Unlike captive agents, local independent agents can offer you products from a variety of different insurance companies such as Progressive. Local independent agents can better serve your interests, because they can review multiple policies and pricing options, and recommend the best combination for you. That's the real value in choosing local independent agents – they offer knowledgeable advice and personalized service.
The Progressive Group's insurance products are sold by more than 30,000 independent agencies throughout the United States. That means there's a good chance there are local independent agents in your neighborhood.